Privacy Policy

1. Introduction

Auctoritas Suite ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our executive assistant and operational support services, including our website and mobile applications.

By using our services, you consent to the data practices described in this Privacy Policy.

2. Information We Collect

2.1 Personal Information

We collect personal information that you provide directly to us, including:

• Name, email address, phone number, and company information
• Calendar data, email content, and communication preferences
• Travel preferences, contact lists, and personal scheduling information
• Financial information for expense management (when applicable)
• Professional background and operational requirements

2.2 Usage Information

We automatically collect information about how you use our services:

• App usage patterns, feature interactions, and task completion data
• Device information, IP address, and browser type
• Log files, cookies, and similar tracking technologies

2.3 Third-Party Integrations

With your consent, we may access data from third-party services you connect to our platform, such as email providers, calendar applications, and productivity tools.

3. How We Use Your Information

We use your information to:

• Provide and improve our executive assistant and operational support services
• Facilitate communication between you and your dedicated assistant
• Manage your calendar, emails, travel, and other delegated tasks
• Process payments and maintain accurate billing records
• Develop AI-powered insights and automation for your workflow
• Communicate with you about service updates and important information
• Comply with legal obligations and protect our legitimate business interests

4. Information Sharing and Disclosure

4.1 Service Providers

We share your information with trusted service providers who assist us in operating our business, including:

• Your dedicated human assistant (essential for service delivery)
• Cloud infrastructure providers (for secure data storage)
• Payment processing partners (for billing and transactions)
• Analytics and AI service providers (for workflow optimization)

4.2 Legal Requirements

We may disclose your information when required by law or to protect our rights, safety, or the rights of others.

4.3 Business Transfers

In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of the business transaction.

5. Data Security and Retention

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These include:

• Encryption of data in transit and at rest
• Regular security assessments and audits
• Access controls and employee training programs
• Secure data centers and backup systems

We retain your personal information for as long as necessary to provide our services and comply with legal obligations. Upon termination of services, we will securely delete or anonymize your data within 90 days, unless longer retention is required by law.

6. Your Rights (GDPR)

If you are located in the European Union, you have the following rights regarding your personal data:

• Access: Request a copy of the personal data we hold about you
• Rectification: Request correction of inaccurate or incomplete data
• Erasure: Request deletion of your personal data ("right to be forgotten")
• Portability: Request transfer of your data to another service provider
• Restriction: Request limitation of processing in certain circumstances
• Objection: Object to processing based on legitimate interests
• Withdraw Consent: Withdraw consent for processing at any time

To exercise any of these rights, please contact us using the information provided below.

7. Cookies and Tracking Technologies

We use cookies and similar technologies to enhance your experience on our website and applications:

• Essential Cookies: Required for basic website functionality
• Analytics Cookies: Help us understand how you use our services
• Functional Cookies: Remember your preferences and settings
• Marketing Cookies: Used to deliver relevant advertisements (with consent)

You can manage your cookie preferences through our cookie banner and your browser settings.

8. International Data Transfers

Your personal information may be transferred to and processed in countries other than your country of residence. When we transfer personal data outside the European Economic Area, we ensure appropriate safeguards are in place, such as Standard Contractual Clauses or adequacy decisions.

9. Children's Privacy

Our services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children under 18. If we discover that we have collected personal information from a child, we will promptly delete such information.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new Privacy Policy on our website and updating the "Last updated" date. Your continued use of our services after such modifications constitutes your acceptance of the updated Privacy Policy.

11. Contact Information

If you have any questions about this Privacy Policy or wish to exercise your rights, please contact us: